24 Aug Hosting an ERP Application versus Running a Bunch of Machines
Hosting complex ERP systems is not an easy thing to do. Whether you host your ERP system on premise or off site, there’s a lot to do to maintain connectivity, system performance, and provide good security and data backup. To do all of these things well, you have to know the hosted ERP application very well.
- If the system engineer doesn’t know the application well, the chance that the correct data backups will not be done, the wrong service pack will be applied, etc., goes up significantly.
- If an end user is experiencing a system problem, and the system engineer doesn’t know the system well, the time to resolve the problem increases dramatically.
- If the ERP application is not available because of some unrelated technical issue, infrastructure software problems, loss of power, or network disruption, productivity decreases because the system is not available to use.
These are fairly common issues people experience with their ERP systems. If you’re considering hosting your ERP application off-site, consider strongly a hosting company that knows the applications well; not someone that’s just running a bunch of machines.