23 Oct Who doesn’t love this CRM success story?
Trupanion is a start-up that provides medical insurance for pets. Check out how they use Microsoft Dynamics CRM to deliver better service to their clients.
Trupanion’s goal is to keep financial decisions from interfering with how pet owners make decisions regarding their pets well being . Trupanion needed an agile and full-featured CRM system in order to give customer service representatives more time to focus on customers rather than on data-surfing. Microsoft Dynamics CRM with Unified Service Desk provides a desktop with all the data reps need to provide great service, and the ability to configure the information pipeline as the business changes.