Data Centers

SSAE 16 TYPE 2 Data Centers: Protecting your Dynamics ERP Data in the Cloud

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Data Center Map

Your Service Level Agreement

At RoseASP, we believe clear communication is at the heart of every business relationship, so we structure our Service Level Agreements (SLAs) to clarify what you can expect from us. Our 99.9% SLA is backed by a money-back guarantee – if we don’t perform, you don’t pay.

 

The multiple state-of-the-art data centers that house RoseASP are operated and managed by Tier 1 providers, allowing for unparalleled backup and contingency site options. We follow industry-leading standards, including 256-bit encryption, logical or physical separation of data, intrusion-free ports on boxes, and 90-day password resets.

About Our Data Centers

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Power Infrastructure

Two redundant separate electrical systems (True 2N)

Redundant utility feeds

Redundant UPSs

Redundant PDUs

Redundant generators

(2) 12 kVA utility feeds (over 24+ Megawatts of capacity)

(2) 12 kVA Caterpillar 2 Megawatt backup generators

Cooling

Redundant eco-friendly air-cooling infrastructure

880 refrigeration ton York chiller plant

220,000 CFM air handling plant

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Fire Suppression

Two-stage state-of-the-art fire detection and suppression system

Zoned, dry-pipe, pre-action fire-suppression system

VESDA system (Very Early Smoke Detection Alarm)

Continuously monitored

Network Infrastructure

Fully redundant/meshed network

Multiple diverse fiber paths

Multiple Tier 1 ISPs on-net

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Security

Multi-factor security infrastructure

Alarmed access/egress points

Kevlar impregnated drywall (NOC) and bulletproof glass (NOC)

Man trap

Onsite NOC staffing 24x7x365

Biometric identification with dual factor authentication

Video surveillance of core data center infrastructure and data rooms

Perimeter detection alarms

Monitoring

Hourly rounds performed to check NOC/data center security

Continuous monitoring of all core facility infrastructures, 24/7/365

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