19 Mar Convergence 2015 Cloud Discussion | VIDEO: SMBs in the Cloud
This Convergence 2015 Cloud discussion looks at how SMBs are changing in the Cloud-first, Mobile-first world.
GEARYs Beverly Hills, a boutique retail business, prides itself on delivering the ultimate standard in customer service.
“The CRM solution allows us to do that in a digitial format so that we can streamline things and so we can deliver uniformed service to our clients as a company, rather than just individual by individual,” said Mary Donahue, Director of Web Operations, GEARYS Beverly hills in a Convergence 2015 Cloud interview. “User adoption for anyone who tries to do it is just nightmare and we were surprised at moment one when our sales people embraced this.”
GEARYS now has a Microsoft Dynamics CRM solution in place.
GEARYS Beverly Hills opened in 1930, delivering customer service the old fashioned way. But what does old fashioned customer service mean? To RoseASP it means delivering personalized service and building strong relationships with customers. To do this in the digital world, businesses have to connect with their customers by leveraging technology.
Even businesses as old as GEARYS can update their prociesses quickly and affordably with the cloud. RoseASP hosting services can help businesses of any size move to the cloud and change the way they work, with improved security, efficiency, connectivity and compliance.
See the video of Convergence 2015 Small Business Cloud Software discussion with GEARYS director of web operations.