Case Study – Complex

Case Study – Complex

We’re able to provide hosting services and configure systems to meet clients’ needs. This is an example of a more complex system we’re hosting:

Case:

Solving a large complex customer need – (13 GP users/27CRM users/25 MOSS users/100 exchange mailboxes)

Actions:

  • Two multi-national Mfg companies merging
  • One coming off SAP and Salesforce.com – the other QuickBooks
  • Solution requires: Multiple GP databases, multiple currencies, CRM connector to GP, Business Portal

Benefits:

  • Greatly enhanced user access to data
  • Integrated system for both companies, and allowing for necessary localizations
  • Off-loaded a lot of their IT responsibility
  • Expanded their use of technology to increase collaboration and productivity
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